Terms and Conditions – Expert

Here are the Expert Terms and Conditions for fiveconstruct.com. Click here to view the general Terms and Conditions for users.

We are Five Construct Enterprise (‘Company‘, ‘we‘, ‘us‘, or ‘our‘), a company registered in Malaysia 

We operate the website fiveconstruct.com (the ‘Site‘), as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms‘).

We are an online renovation and home improvement service marketplace where renovation contractors, interior designers, home service contractors, building material supplier and furniture supplier (“Service Experts”) create a profile and list their products and services. Users will then request for quotation based on the products and services listed.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (‘you‘), and Five Construct Enterprise, concerning your access to and use of the Site. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Site you are using. The modified Legal Terms will become effective upon posting or notifying you by fiveconstruct123@gmail.com, as stated in the email message. By continuing to use the Site after the effective date of any changes, you agree to be bound by the modified terms.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Site.

We recommend that you print a copy of these Legal Terms for your records.

1. BACKGROUND

These terms apply to Service Experts who use, list, quote, accept jobs through our Site. These terms and conditions supplement any paper agreements that a Service Experts may be obligated to sign or accept. In the event of inconsistencies between these terms and any other physical agreements, the terms outlined here take precedence. We retain the right to modify these terms without prior notice to the service professional.

2. APPOINTMENT

The Service Expert is appointing Five Construct Enterprise, and Five Construct Enterprise acknowledges and accepts such designation, to serve as a non-exclusive referral for services.

3. SITE RESPONSIBILITY

fiveconstruct.com will inform the Service Expert of all Customer requests, if deemed appropriate.

4. SERVICE EXPERT REPONSIBILITY

Customer Contact: The Service Expert is obligated to initiate contact with the Customer promptly upon receipt of Customer information. However, the Service Expert must exercise sensitivity and discretion in determining the frequency and timing of such contact.

Price Estimate Provision: The Service Expert will furnish a preliminary estimate to the Customer and will make best efforts to adhere to the estimate, unless additional information is uncovered during a site visit that was not previously known to the Service Expert. Once a quotation is provided, the Service Expert must adhere to it, and any variations must be mutually agreed upon with the Customer.

Service Delivery Commitment: The Service Expert pledges to deliver the service or product with the utmost standards in terms of quality, service, timeliness, or value.

Review Acquisition: The Service Professional commits to soliciting the Customer for a review of their service on the Recommend platform.

5. CONFIDENTIALITY

Each party are required to maintain the confidentiality of each other’s Confidential Information.

Each party is authorized to utilize and reproduce the Confidential Information of the other solely for the purpose of fulfilling obligations under this Agreement.

6. PRIVACY

Service Expert may not contact the customer or use the customer details obtained through the Site for any other purpose than to complete the job that was assigned to Service Expert

7. INDEMNITY

The Service Expert agrees to indemnify Five Construct Enterprise against any liabilities arising from the services provided to the customer by the Service Expert